Luis Miguel Chong Chong lives in Mexico City and works across a wider map than that—California, Texas, and Florida in the United States, along with South America, the Middle East, and Asia, where his projects and business interests keep him regularly on the ground. His career spans four decades across technology, health care, life sciences, transportation, manufacturing, and the public sector, moving between private companies and public institutions in a way few executives manage—and reading each one with the other's logic in mind. Most of it has followed a single thread: taking organizations that run on paper, habit, and fragmented data and rebuilding how they actually work. These days that means artificial intelligence applied to health care and the applied sciences—medical imaging interpretation, genomics, and the supply chain systems that keep hospital networks and diagnostic operators supplied. Alongside the technology sits a long record in the management and operations of health care and life sciences organizations themselves and in global supply chain management, where he has designed and run programs that tighten logistics and reduce costs in operations.
He is currently a partner and board director at SPI Medical, where he leads the healthcare digital transformation agenda. The work involves setting corporate strategy, deciding where innovation money should go, and supporting governance and regional expansion. He also serves as an external board director at Grupo Viz, S.A. de C.V., one of the largest agribusiness groups in the Americas, and continues to sit on the board of Salud Digna, A.C., one of the largest nonprofit health care organizations in the region. His board experience includes Birmex, the Mexican state-owned pharmaceutical enterprise, along with private health care organizations in Mexico and South America.
His start in the field goes back to the early 1980s, working on some of the earliest geographic information systems applied to urban planning—the work that produced the first digital cartography of Mexico City for the Departamento del Distrito Federal. That same decade he was developing early applications of algorithmic trading and market surveillance systems for the financial services sector, a field that would take another twenty years to become fashionable. He went on to senior roles at NCR, NYX, and Unisys Mexico, and business strategy and digital transformation have been constants ever since. By the early 1990s he was managing ERP, distribution, and routing systems for GEMEX, at the time the largest Pepsi bottling operation in the world. At Unisys, he ran major technology initiatives for the Mexican government: the modernization of the public property and commerce registries and the early development of Compranet, the platform that handled federal procurement for years before being retired two years ago. That work also put him among the first to apply digital signature technology inside Mexican e-government systems, back in the 1990s and well before the practice became standard.
A substantial part of his career has gone into strategic and operational improvement inside health care organizations, private and public alike. At the Mexican Social Security Institute (IMSS), he was responsible for one of the largest electronic health record deployments in the world and directed programs in digital prescription, diagnosis-related groups, health economics, occupational health, pensions, and tax and revenue. He also led assessment work on the effectiveness and quality of prescription drugs and medical supplies — the kind of evidence that determines what a health system buys and what it stops buying. At IMSS and at ISSSTE, the country's other major social security institute, he developed and deployed some of the largest supply chain initiatives ever undertaken in Mexico—part of twenty-six years spent building supply chain systems for prescription drugs and medical supplies on both sides of the public–private line.
That accumulated experience now sits behind Disruptive Works, the advisory firm he leads as managing director. The firm designs and implements business solutions for private companies and public institutions—artificial intelligence and digital transformation among them—and it also evaluates program financing, new ventures, and risk- and revenue-sharing projects—the structures that decide whether an ambitious program ever gets funded. He has been a partner in Megachef since 2006 and holds interests in companies working in prepared foods—ready-to-eat and ready-to-bake—hospitality, genomics, and personalized medicine.
Chong Chong holds a degree in Informatics from the Instituto Politécnico Nacional and an MBA from IPADE Business School, where he later completed AD-2, the school's program for company presidents and owners. He has continued his education through executive programs at Harvard, Stanford, Oxford, and IESE.